The Customer Always Comes First
At Hogan & Van Auto Body we’re proud of our achievements and our long legacy of family values, but we consider customer satisfaction to be our greatest family accomplishment. We’re grateful to our Medford community for supporting our business for over eighty years. After all, it’s because of your smile and your peace of mind that we happily open our doors every day.
If this is the first time you need accident repair, take a look at what our previous customers have to say. We can proudly say that many of them are our repeat customers, too!
I can sum up my experiences at Hogan & Van in two words: consistently perfect. They are reliable, they... read moreI can sum up my experiences at Hogan & Van in two words: consistently perfect. They are reliable, they are quick, they communicate status clearly, they get the work done extremely well, and they're always friendly. We've been coming to Hogan & Van for more than 15 years, and I can't imagine ever going anywhere else for auto body work. read less
TL;DRExcellent service, really nice people, my car is fixed to my full satisfaction.My car was involved in a pretty annoying... read moreTL;DRExcellent service, really nice people, my car is fixed to my full satisfaction.My car was involved in a pretty annoying and expensive accident - someone collided with it while it was parked and caused body damage both externally and to the suspension, to the tune of roughly $7-8K.Not being driveable, the car was towed to Hogan & Van. I didn't know them previously, but in retrospect I'm really happy that's where it was taken.Adam was assigned to work on my car. He kept me in the loop as to the kind of damage they found (including inviting me to see it for myself), working with my insurance, the status of ordering the parts and then working on the car. They were very transparent as to where they on completing the job and their estimate as to the finish date, which they have met.I'm not an expert, but their work quality seems great to me, and their customer service is outstanding. I really hope not to need a body shop ever again, but if I do, they'll be at the top of my list. read less
I showed up at the appointment and the rental was booked by them. They explained the process. It was hassle... read moreI showed up at the appointment and the rental was booked by them. They explained the process. It was hassle free. Very easy. My car looks brand new when the job was completed. read less
True professionals... who operate with honesty, integrity and care. They make you feel like family and remember your name. I... read moreTrue professionals... who operate with honesty, integrity and care. They make you feel like family and remember your name. I highly recommend Hogan and Van. read less
Used Hogan & Van when my drivers door was hit. Everyone I came in contact with, or spoke to on... read moreUsed Hogan & Van when my drivers door was hit. Everyone I came in contact with, or spoke to on the phone, was extremely professional, and personable, (most of my correspondence was with Monica), explaining the whole process in great detail. They predicted the amount of time it would take to do the work, exactly to the day, and even helped set up my rental. New door looks great, and car was very clean upon return! Very happy, and would return/recommend this shop to in the future! read less
Recently had my Yukon Denali in for bumper repair and very happy with the quality of work and customer service... read moreRecently had my Yukon Denali in for bumper repair and very happy with the quality of work and customer service at Hogan & Van. The staff was easy to work with and the work that was done on the car was top notch - and I got my car back earlier than promised! They went over the details of what was done and good to know that they used all genuine GM parts. I'd definitely recommend to anyone looking to have any work done. read less
I've gone to many different auto body places, and this one exceeds all of them. The staff is super friendly... read moreI've gone to many different auto body places, and this one exceeds all of them. The staff is super friendly and helpful and they were able to get my car fixed in a timely manner. I would highly recommend them to any of my friends, family and everyone else! read less
Staff is friendly, professional and considerate of your time. My Estimates was competitive. I gave them a very small amount... read moreStaff is friendly, professional and considerate of your time. My Estimates was competitive. I gave them a very small amount of time to fix my car and they did it very quickly. I trust the work and the people. I highly recommend this place on the merits of quality, cost and efficiency. read less
Hogan and Van are the Best there is ! I had an unfortunate accident with my vehicle and they made... read moreHogan and Van are the Best there is ! I had an unfortunate accident with my vehicle and they made the whole process extremely less painful. They assisted getting my car towed there/dealing with my insurance company/Ultimately making my car new again. Everyone there is Great !! The communication during the process is outstanding as is their workmanship. They really take pride in their work and customer service. Thank You H and V for making my car flawless. I wouldn't take it anywhere else. read less
Excellent. Our whole family has used Hogan and Van for many years. They have always been a pleasure to work... read moreExcellent. Our whole family has used Hogan and Van for many years. They have always been a pleasure to work with throughout the process and the results are top-notch! read less
I can't say enough positive things about Hogan Van & Auto. I recently had my Jeep appraised for some damage... read moreI can't say enough positive things about Hogan Van & Auto. I recently had my Jeep appraised for some damage which occurred as a result of a shopping cart ramming into the front grill of my vehicle. Adam, Dee and George were consummate professionals during the process. Each of them were very communicative, followed through with estimated time of repairs, and it was ready exactly when they promised, they also explained each item of the damage thoroughly to me. They assisted with some additional information which my insurance adjuster needed. Finally, they washed and cleaned the inside of my car before I picked it up after the repairs were completed. I highly recommend Hogan & Van Auto Body for your car repair needs. read less
I really have nothing to compare them to. This is the first time in my life having autobody work done.... read moreI really have nothing to compare them to. This is the first time in my life having autobody work done. I was in 2 separate accidents a few months apart and ended up finding Hogan and Van as a certified Nissan collision Center. the Nissan dealership next door doesnt even do autobody. They were very highly rated and close by so I went to them. I had 2 accidents and extensive work needed, plus it was through 2 different insurance companies so equally a mess. They handled everything easily and smoothly. It was professional, polite and quick to drop my car off and pick it up. The work took some time but I expected that.(plus my appraiser was part of the problem, not Hogan) The work done is fantastic. My car looks brand new, Ive had zero issues. Will something happen or pop loose eventually? who knows, but I doubt it. Even if it did they told me to come right back if I find anything unsatisfactory. So far its very satisfactory. The work appears to be top notch!! If a drunk drivers ever hit me again id definitely go back here. Added bonus, a rental car location is literally 5 buildings down. I highly recommend Hogan and Van to anyone looking for top quality autobody work.Price wise if youre paying out of pocket? I would not know, Mine was all covered by insurance. But, would you rather get a shoddy job done on the cheap or quality work? Thats up to you. Again no idea if they are on the high or low end. Might be a steal. I do not know.Just go there already, staff is super nice, work is great. read less
Was looking for a place to help fix up some minor body issues with my front bumper and some issues... read moreWas looking for a place to help fix up some minor body issues with my front bumper and some issues with my plates. The guys were extremely professional and great to work with. No nonsense and just got the job done. There is a minimum charge of $60, which is tough, but worked with me to bundle things in since the work I needed done was very minor. Overall, I've been very satisfied with this place, and is now my go to for any car body issues I might have. Great place! read less
