The Customer Always Comes First
At Hogan & Van Auto Body we’re proud of our achievements and our long legacy of family values, but we consider customer satisfaction to be our greatest family accomplishment. We’re grateful to our Medford community for supporting our business for over eighty years. After all, it’s because of your smile and your peace of mind that we happily open our doors every day.
If this is the first time you need accident repair, take a look at what our previous customers have to say. We can proudly say that many of them are our repeat customers, too!
Hogan was excellent! Very easy to see why this company is rated so highly. They kept me updated throughout the... read moreHogan was excellent! Very easy to see why this company is rated so highly. They kept me updated throughout the entire process. A car accident is never an ideal way to meet people, but it was a pleasure to work with Hogan! Highly recommend. read less
Very professional and great body work. My car looks brand new!
The team at Hogan & Van is fantastic. My car was mistakenly brought to their site and left at the... read moreThe team at Hogan & Van is fantastic. My car was mistakenly brought to their site and left at the curb by a less-than-stellar tow company. Hogan took the time to locate my vehicle, evaluated it, resolved several issues with the tow crew, and kept me updated every few hours. I can't speak to their body work, but if it is anything close to the level of their customer service, then Hogan & Van gets an A+. read less
Someone accidentally backed up into my Honda, so I brought it in for repair. Entire process was very smooth, Hogan... read moreSomeone accidentally backed up into my Honda, so I brought it in for repair. Entire process was very smooth, Hogan and Van even helped me sort out a payment dispute with the other party’s insurance. Didn’t do much comparison shopping since this repair wasn’t out of pocket, so I cannot comment on cost, but very satisfied with quality of work and professionalism. read less
I can sum up my experiences at Hogan & Van in two words: consistently perfect. They are reliable, they... read moreI can sum up my experiences at Hogan & Van in two words: consistently perfect. They are reliable, they are quick, they communicate status clearly, they get the work done extremely well, and they're always friendly. We've been coming to Hogan & Van for more than 15 years, and I can't imagine ever going anywhere else for auto body work. read less
TL;DRExcellent service, really nice people, my car is fixed to my full satisfaction.My car was involved in a pretty annoying... read moreTL;DRExcellent service, really nice people, my car is fixed to my full satisfaction.My car was involved in a pretty annoying and expensive accident - someone collided with it while it was parked and caused body damage both externally and to the suspension, to the tune of roughly $7-8K.Not being driveable, the car was towed to Hogan & Van. I didn't know them previously, but in retrospect I'm really happy that's where it was taken.Adam was assigned to work on my car. He kept me in the loop as to the kind of damage they found (including inviting me to see it for myself), working with my insurance, the status of ordering the parts and then working on the car. They were very transparent as to where they on completing the job and their estimate as to the finish date, which they have met.I'm not an expert, but their work quality seems great to me, and their customer service is outstanding. I really hope not to need a body shop ever again, but if I do, they'll be at the top of my list. read less
I showed up at the appointment and the rental was booked by them. They explained the process. It was hassle... read moreI showed up at the appointment and the rental was booked by them. They explained the process. It was hassle free. Very easy. My car looks brand new when the job was completed. read less
True professionals... who operate with honesty, integrity and care. They make you feel like family and remember your name. I... read moreTrue professionals... who operate with honesty, integrity and care. They make you feel like family and remember your name. I highly recommend Hogan and Van. read less
Used Hogan & Van when my drivers door was hit. Everyone I came in contact with, or spoke to on... read moreUsed Hogan & Van when my drivers door was hit. Everyone I came in contact with, or spoke to on the phone, was extremely professional, and personable, (most of my correspondence was with Monica), explaining the whole process in great detail. They predicted the amount of time it would take to do the work, exactly to the day, and even helped set up my rental. New door looks great, and car was very clean upon return! Very happy, and would return/recommend this shop to in the future! read less
Recently had my Yukon Denali in for bumper repair and very happy with the quality of work and customer service... read moreRecently had my Yukon Denali in for bumper repair and very happy with the quality of work and customer service at Hogan & Van. The staff was easy to work with and the work that was done on the car was top notch - and I got my car back earlier than promised! They went over the details of what was done and good to know that they used all genuine GM parts. I'd definitely recommend to anyone looking to have any work done. read less
I've gone to many different auto body places, and this one exceeds all of them. The staff is super friendly... read moreI've gone to many different auto body places, and this one exceeds all of them. The staff is super friendly and helpful and they were able to get my car fixed in a timely manner. I would highly recommend them to any of my friends, family and everyone else! read less
Staff is friendly, professional and considerate of your time. My Estimates was competitive. I gave them a very small amount... read moreStaff is friendly, professional and considerate of your time. My Estimates was competitive. I gave them a very small amount of time to fix my car and they did it very quickly. I trust the work and the people. I highly recommend this place on the merits of quality, cost and efficiency. read less
Hogan and Van are the Best there is ! I had an unfortunate accident with my vehicle and they made... read moreHogan and Van are the Best there is ! I had an unfortunate accident with my vehicle and they made the whole process extremely less painful. They assisted getting my car towed there/dealing with my insurance company/Ultimately making my car new again. Everyone there is Great !! The communication during the process is outstanding as is their workmanship. They really take pride in their work and customer service. Thank You H and V for making my car flawless. I wouldn't take it anywhere else. read less
Have Your Vehicle Repaired With Hogan & Van Auto Body!
We care about your safety first!
