Request an Appointment
Note: This is only a request, not an actual appointment. Someone from our office will contact you to discuss the specific details of your request. We will then confirm that appointment time or a better date and time depending on your specific situation and current scheduling availability.
Meet the Team
Roy comes to us with 25+ years of experience in multiple facets of the automotive repair industry including his experience as a hands on technician, managing a body shop and estimating for both the insurance and shop sides. He is an experienced MA licensed damage appraiser and handles both insurance and private estimates for our office. His vast knowledge and expertise in the industry make him a valuable addition to the Hogan & Van Family. Roy’s continued education and training in all areas of the auto body industry allow him to keep up with all of the technology arising on new vehicles. Roy is always available to answer questions and can walk you through any part of the repair or claim process.
Deirdre comes to us with over ten years of experience in multiple facets of the automotive industry. She has had the opportunity to work in various departments in such roles as administrator, customer service advisor and parts management. She is now responsible for the daily operations of the office and can assist you with booking an appointment for repair, walking you through the insurance claim process or booking a rental vehicle. She is the starting point for any question you might have.
George has been working in the family business since high school, but left briefly to hone his business skills attending Bentley College where he received his bachelor’s degree in Accounting. He held various positions in the accounting field before returning back to apply his new found business skills. He worked side by side with his father, Andy, for years. He absorbed every bit of knowledge his father amassed over his long career. George is a MA licensed damage appraiser and now handles all facets of production for the shop. He is always here to answer any questions, write an estimate or guide you through any part of the repair process.
Adam started working in the family shop in high school absorbing every part of the trade and collision process he could from his father, Andy. He left for a short period of time to further his business knowledge receiving a bachelor’s degree in marketing and a minor in CIS from Bentley College. Adam worked in various sales and marketing positions after college gathering the skills needed to handle the shop’s marketing and learned the crucial negotiating skills required to deal with insurance companies.
Adam came back into the fold working directly with Andy before he retired soaking up every bit of his experience before he left. Adam now handles any negotiations relating to insurance estimates and/or supplements on behalf of our shop’s customers. Adam is always available for any questions and is more than happy to walk you through any part of the repair or claim process.
Andy and Lilly Ioakim
Andy and Lilly ran the family business through the late 70s to early 2000s. They taught Adam and George all they know about the business and instilled the Hogan and Van core values of taking care of the customer first, providing fair pricing, honest work and keeping up with technology all while performing the safest and highest quality of repairs. They are still around the shop today from time to time and are always available to share their vast industry knowledge and experience.
People Say the
Best body shop in town. Have helped me on two occasions, and both times the issues were resolved quickly and at their original quotes. They also helped me navigate the insurance claim process, and answered any questions I had.
I cracked up my lease and they completely bailed me out….definitely the best out there!